What is a Custom Domain?
Instead of using the default Watchman Tower URL (status.watchmantower.com/your-workspace-slug), Custom Domain allows you to host your status page on your own domain. This provides:
Brand Consistency
Use your company’s domain (e.g., status.mycompany.com) instead of a generic subdomain
Professional Appearance
Build trust with your users by keeping everything under your brand
SEO Benefits
Keep your domain authority and search engine rankings
Full SSL Security
Automatic SSL certificate provisioning and renewal via Cloudflare
How It Works
Watchman Tower uses Cloudflare for SaaS infrastructure to provide custom domains. Here’s the simple flow:1
Add Your Domain
Enter your desired subdomain (e.g., status.mycompany.com) in the Watchman Tower dashboard
2
Configure DNS
Create a CNAME record pointing to
status.watchmantower.com3
Automatic SSL
Cloudflare automatically provisions and validates an SSL certificate for your domain
4
Go Live
Once validated, your status page is accessible on your custom domain with full HTTPS
Example Setup
Let’s say you want your status page at status.mycompany.com: Before:Who Should Use This?
Startups & SMBs
Startups & SMBs
Establish professional credibility from day one. Custom domains show you take reliability seriously.
Enterprise Teams
Enterprise Teams
Maintain brand guidelines and meet security compliance requirements with domains under your control.
SaaS Companies
SaaS Companies
Provide transparency to customers with a branded communication channel for incidents and maintenance.
Agencies & Consultants
Agencies & Consultants
Offer white-label status pages to your clients under their own domains.
What’s Included
All custom domains come with:- Automatic SSL certificates - No manual certificate management
- Auto-renewal - Certificates renew automatically before expiration
- HTTP to HTTPS redirect - Secure by default
- CDN performance - Fast page loads globally via Cloudflare’s network
- DDoS protection - Built-in security from Cloudflare
- Zero downtime - Seamless certificate updates
Plans
Custom domain support is available on:- Team Plan - 1 custom domain included
- Stack Plan - Up to 5 custom domains
Custom domains are not available on Free or Solo plans. Upgrade your plan to enable this feature.
Next Steps
Requirements
What you need before setting up a custom domain
How It Works
Technical overview of Cloudflare for SaaS infrastructure
Setup Guide
Step-by-step instructions to configure your custom domain
Troubleshooting
Common issues and how to resolve them
Need Help?
Our support team is here to assist with your custom domain setup.Get Support
Email us at [email protected] for assistance
