What is a Status Page?
A status page is a public-facing page that displays the operational status of your services and monitored assets. It gives teams a clear place to communicate incidents, service health, maintenance notices, and updates to customers or stakeholders. Watchman Tower can connect status communication to your monitoring workflows so health changes and incidents are easier to share.Your Status Page URL
Each workspace gets a unique status page URL:Why Use a Status Page?
Build Trust
Show transparency about your service reliability and be proactive during incidents
Reduce Support Load
Users check status before contacting support, reducing ticket volume during outages
Professional Image
Demonstrate commitment to reliability and open communication with customers
Real-Time Updates
Automatically reflects monitor status without manual updates
What’s Included
Your Watchman Tower status page includes:Real-Time Monitor Status
Real-Time Monitor Status
All your monitors are displayed with current status:
- ✅ Operational
- ⚠️ Degraded Performance
- ❌ Major Outage
- 🔧 Under Maintenance
Uptime Percentages
Uptime Percentages
Each monitor shows uptime percentage for:
- Last 24 hours
- Last 7 days
- Last 30 days
- Longer ranges where supported
Incident History
Incident History
Timeline of past incidents showing:
- Start and end times
- Affected services
- Duration
- Resolution notes
Maintenance Schedules
Maintenance Schedules
Upcoming planned maintenance windows:
- Scheduled date and time
- Expected duration
- Affected services
- Description of work
Response Time Graphs
Response Time Graphs
Visual graphs showing:
- Average response times
- Performance trends
- Peak and off-peak patterns
Subscribe to Updates
Subscribe to Updates
Visitors can subscribe to the update channels supported by your status page
setup so stakeholders stay informed automatically.
Feature Availability
Status page capabilities can vary by plan, workspace setup, and enabled modules. Check your current dashboard and pricing pages for the latest availability of branding, custom domain, subscriber updates, and advanced customization.How It Works
1
Create Monitors
Set up monitors for your websites, APIs, and services in the Watchman Tower dashboard
2
Status Page Auto-Updates
Your status page automatically reflects the current state of all monitors
3
Incidents are Logged
When monitors detect issues, incidents are created and displayed on your status page
4
Users Stay Informed
Visitors can review service health and subscribe to the update channels you
make available
Customization Options
Branding
- Upload your logo
- Set primary brand color
- Customize page title
- Add company description
Advanced Branding
- Custom color schemes
- Favicon upload
- Meta tags for SEO
- Social media preview images
Custom Styling
Where supported, deeper styling can help align the page with your brand:- Custom fonts
- Layout modifications
- Component styling
- Responsive design adjustments
Custom Domain
Host your status page on your own domain:status.mycompany.cominstead ofstatus.watchmantower.com/your-slug- Automatic SSL certificates
- Instant setup
- Professional appearance
Status Page Visibility
Your status page is public by default, which means:- ✅ No login required to view
- ✅ Indexed by search engines (unless disabled)
- ✅ Can be shared via link
- ✅ Can be embedded in iframes
Private or restricted visibility options may depend on current product availability. Contact sales if you need a more controlled status page workflow.
Subscriber Notifications
Visitors can subscribe to your status page through the update channels currently supported by your status page configuration, such as email or other connected notification mechanisms.Incident Management
When monitors detect issues, you can:Automatic Incidents
Watchman Tower can automatically create incidents when monitors go down
Manual Incidents
Create incidents manually for issues not covered by automated monitoring
Update Incidents
Post updates to keep users informed during resolution
Post-Mortems
Add detailed resolution notes after incidents are resolved
Incident Statuses
- Investigating - Issue detected, team is diagnosing
- Identified - Root cause found, working on fix
- Monitoring - Fix applied, monitoring for stability
- Resolved - Issue completely resolved
Maintenance Windows
Schedule planned maintenance to set user expectations:1
Create Maintenance Window
Set date, time, duration, and affected services
2
Subscribers Notified
Email subscribers receive advance notice
3
Status Page Updates
Shows banner during maintenance window
4
Auto-Complete
Maintenance automatically marks complete at end time
- Schedule maintenance during low-traffic periods
- Provide at least 24 hours notice
- Overestimate duration for buffer
- Post updates if extended
SEO & Discovery
Your status page is optimized for search engines:Default SEO Tags
Customization
Customize meta tags for better SEO and social sharing:- Page title
- Meta description
- Open Graph image
- Twitter card data
Search Engine Visibility
Allow Indexing (Default)
Allow Indexing (Default)
Your status page can be found via Google, Bing, etc. Good for public transparency.
Disable Indexing (Optional)
Disable Indexing (Optional)
Add
noindex meta tag to prevent search engine indexing. Status page is still publicly accessible via direct link.Available in Settings → Status Page → SEOEmbedding Your Status Page
You can embed your status page in your website:Full Page Embed
Status Widget
Embedded status experiences may evolve over time. Check the current product UI and status page settings for the latest embeddable options available in your workspace.Analytics & Insights
Track how users interact with your status page:Visitor Analytics
- Page views
- Unique visitors
- Geographic distribution
- Traffic sources
- Subscriber growth
Incident Analytics
- Incident frequency
- Average resolution time
- Most affected services
- Uptime trends
Creating Your First Status Page
1
Navigate to Status Pages
Go to Status Pages in your Watchman Tower dashboard
2
Click Create
Click the Create Status Page button
3
Enter Basic Information
- Name: Choose a descriptive name (e.g., “My Company Status”)
- Description: Optional subtitle for your status page
- Slug: Auto-generated URL slug (editable)
4
Configure Settings
Set visibility (Public/Private), add monitors, and customize appearance
Name Selection Best Practices
Your status page name appears prominently on your public page. Choose wisely:- ✅ Good: “Acme Corp Status”, “API Status”, “Production Services”
- ❌ Avoid: “Test123”, “My Page”, “Status Page 1”
- Use your company or product name
- Keep it professional and clear
- Minimum 3 characters required
- Automatically generates URL slug
Slug Generation
The slug is automatically created from your name:| Name | Generated Slug |
|---|---|
| My Website | my-website |
| Acme Corp Status | acme-corp-status |
| API v2 Production | api-v2-production |
- Lowercase letters only
- Spaces become hyphens
- Special characters removed
- Must be unique across your account
Managing Status Pages
Status Page List
Your status pages are displayed in a table with:| Column | Description |
|---|---|
| Name | Status page display name |
| Slug | URL identifier |
| Visibility | Public 🌐 or Private 🔒 badge |
| Custom Domain | Your branded domain (if configured) |
| Items | Number of monitored services |
- Click row - Edit settings
- External link icon - View live page
- Delete button - Remove status page
Quick Actions
Create
Add new status page in seconds
Edit
Update settings and appearance
View Live
See your public status page
Getting Started
General Settings
Configure name, slug, visibility, and integrations
Monitored Items
Add and organize services on your status page
Theme Customization
Brand your status page with colors and logo
Display Settings
Configure refresh intervals and data visibility
Custom Domain
Host your status page on your own domain where supported
Advanced
Multiple pages, API access, and best practices
Best Practices
Be Proactive
Be Proactive
Post incident updates before users report issues. Even if you don’t have full details, acknowledge the problem.
Update Regularly
Update Regularly
During incidents, post updates every 15-30 minutes even if it’s “still investigating.” Silence creates anxiety.
Use Clear Language
Use Clear Language
Avoid technical jargon. Write for non-technical users who just want to know if the service works.
Schedule Maintenance Wisely
Schedule Maintenance Wisely
Choose low-traffic times and provide ample notice. Consider time zones for global users.
Write Post-Mortems
Write Post-Mortems
After major incidents, publish detailed post-mortems explaining what happened and how you’ll prevent it.
Link from Your App
Link from Your App
Add a status page link in your app’s footer, help menu, or error pages so users can easily check status.
Test Subscribers
Test Subscribers
Periodically create test incidents to verify subscriber notifications work correctly.
Examples
See how companies use status pages effectively:- GitHub Status - Clear communication during incidents
- Stripe Status - Comprehensive service breakdown
- Vercel Status - Clean design with performance metrics
Need Help?
Contact Support
Questions about setting up or customizing your status page? Email [email protected]
