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General

Watchman Tower is a digital asset health monitoring platform that helps teams monitor websites, APIs, domains, SSL certificates, and selected internal signals from one workspace.
Watchman Tower runs scheduled checks and evaluates health signals based on your monitor configuration. Depending on the asset type and setup, checks can measure:
  • Response time and status code
  • DNS, TCP, TLS performance
  • SSL certificate validity
  • Content validation (optional)
Results are stored in the dashboard and related product workflows.
Free tier details can change over time. For the latest monitor limits, alert allowances, and retention details, refer to the current pricing page and your dashboard plan view.
Yes! Plans can be changed instantly from your dashboard. Upgrades are prorated; downgrades take effect at the next billing cycle.

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Monitoring

Watchman Tower currently supports active monitoring across 3 regions. Free workspaces can keep 1 active region per monitor, while paid workspaces can select multiple regions. Check the monitor settings in your dashboard for the active options available to your workspace.
Minimum intervals depend on your current plan and monitor configuration. Check the monitor creation flow in the dashboard for the latest interval options available to your workspace.
Yes! You can add custom headers including API keys and Bearer tokens in the monitor settings. This allows you to monitor authenticated endpoints securely.
Yes! All HTTP methods are supported. You can configure:
  • Request method (GET, POST, PUT, DELETE, PATCH, HEAD)
  • Request headers
  • Request body (JSON, form data, etc.)
  • Content-Type
Public cloud-based checks cannot directly reach assets that are only available on localhost or private networks. If you need deeper internal visibility, use the integrations or deployment model supported by your current Watchman Tower setup.
Yes! Both IPv4 and IPv6 are supported. Checks will use IPv6 if available, with automatic IPv4 fallback.
Uptime = (successful checks / total checks) × 100A check is successful if:
  • Status code is 2xx or 3xx (configurable)
  • Response received within timeout
  • Content assertions pass (if configured)
Uptime is calculated per region and globally across all selected regions.

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Alerts

Alert channel availability depends on the channels enabled in your workspace. Watchman Tower is designed so teams can route alerts through the notification paths that fit their workflow.
Yes. Monitor-level alert configuration lets teams adapt routing and response behavior based on the importance of each monitored asset.
SMS support and availability can vary by plan and rollout. Check the dashboard or pricing page for the latest notification channel support in your workspace.
Scheduling options depend on the alert controls available in your workspace. Where supported, you can use alert settings to reduce noise and align notifications with team workflows.
Start by reviewing thresholds, intervals, and notification routing. Watchman Tower is designed to support lower-noise operations through better configuration, clearer health context, and appropriate alert channel selection.

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WordPress Agent

Yes! The plugin is free for all users. You need an active Watchman Tower account to use it.
PHP 7.4 or higher is required. PHP 8.0+ is recommended for best performance.WordPress 5.8 or higher is also required.
Yes! The plugin is fully compatible with WordPress multisite installations. Each subsite can be monitored independently.
No. The agent runs in the background via WordPress Cron and has minimal performance impact (less than 1ms per page load). Heartbeat data is sent asynchronously.
Yes! Install the agent on each site and connect with separate authentication tokens. Each site appears as a separate monitor in your dashboard.

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API

API limits can vary by endpoint and plan. Refer to the current API documentation and response headers for the latest details available to your account.
API capabilities evolve over time. Refer to the current API documentation to see which monitoring and workspace operations are available today.
Check the latest API and developer resources for currently available integration options and language support.

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Billing

Subscriptions are billed monthly or annually:
  • Monthly: Pay as you go
  • Annual: Get 2 months free (save 17%)
All major credit cards accepted. Invoice and billing options may vary by plan.
Yes! We offer a 14-day money-back guarantee. Contact [email protected] within 14 days of your first payment for a full refund.
Yes! Non-profits and educational institutions receive 50% off all paid plans. Contact [email protected] for verification.
  • Day 1: Retry charge, email notification
  • Day 3: Second retry, email warning
  • Day 7: Monitoring paused, third retry attempt
  • Day 14: Account downgraded to free tier
No data is deleted. Monitors resume automatically when payment succeeds.

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Security

  • All data encrypted in transit (TLS 1.3)
  • All data encrypted at rest (AES-256)
  • API keys hashed with bcrypt
  • Regular security audits
  • Security practices continue to evolve with the platform
Infrastructure footprint and data handling can vary over time. Contact support if you need the latest information about current hosting regions or data-handling requirements.
Contact the Watchman Tower team for the latest information on authentication and enterprise access options.
Yes! Export anytime from your dashboard:
  • JSON, CSV, or Excel formats
  • Includes all monitors, checks, and alerts
  • Instant download or email delivery
  • Available on all plans

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Technical

Our probes identify themselves as:WatchmanTower/1.0 (https://watchmantower.com)This helps you identify our monitoring checks in your server logs. You can whitelist this user agent if needed.
Yes, up to 5 redirects by default. This is configurable per monitor (1-10 redirects). The final destination URL is recorded in check results.
  • Default: 30 seconds
  • Configurable: 5-60 seconds per monitor
  • Checks exceeding timeout are marked as failed
  • Partial timing data is still captured
Yes! Check details include:
  • Full request (method, headers, body)
  • Full response (status, headers, preview)
  • Timing breakdown (DNS, TCP, TLS, TTFB)
  • SSL certificate details
Note: Response bodies are only stored for failed checks to save storage.
Protocol support can evolve over time. Refer to the current product UI and documentation for the latest monitoring types available in your workspace.

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Support

  • Email: [email protected] (24-48 hour response)
  • Contact Form: Available in dashboard
  • Documentation: docs.watchmantower.com
Yes! Check system status and incident history at:status.watchmantower.comSubscribe to updates via:
  • Email notifications
  • RSS feed
  • Slack integration
  • Webhook notifications
We’d love to hear your ideas! Submit feature requests via:

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Still Have Questions?

Common Issues

Solutions to frequent problems

Documentation

Complete documentation

API Reference

API documentation

Contact Support

Email our support team