Advanced - Watchman Tower Docs

Managing Multiple Status Pages

Create separate status pages for different products, audiences, or purposes.

Use Cases

Product Separation

Separate status pages for different products:

Main Product Status
API Status
Mobile App Status
Internal Tools Status

Audience Separation

Different pages for different viewers:

Public Customer Status (public)
Internal Team Status (private)
Partner API Status (password-protected)
Executive Dashboard (private)

Regional Separation

Status pages by geography:

North America Status
Europe Status
Asia Pacific Status
Global Overview

Environment Separation

Different environments:

Production Status
Staging Status
Development Status
Testing Status

Creating Multiple Pages

Navigate to Status Pages

Go to Status Pages in your dashboard

Create New Page

Click Create Status Page for each page you need

Configure Separately

Each page has independent:

Name and slug
Visibility settings
Theme customization
Display options
Custom domain (Team/Stack)

Share Monitors

Use the same monitors across multiple pages:

One monitor can appear on multiple status pages
Different labels on each page
Different visibility per page

Example Setup

Scenario: SaaS company with public and internal status pages Public Status Page:

Name: Acme Corp Status
Slug: acme
Visibility: Public
Items:
  - Website (acme.com)
  - API (api.acme.com)
  - Mobile App Backend
  - Payment Processing
Custom Domain: status.acme.com

Internal Status Page:

Name: Acme Internal Systems
Slug: acme-internal
Visibility: Private (password protected)
Items:
  - Database Cluster
  - Cache Servers
  - Background Jobs
  - Admin Dashboard
  - CI/CD Pipeline
Custom Domain: internal-status.acme.com

Benefits:

Public page shows customer-facing services only
Internal page shows all infrastructure
Same monitors, different presentations
Independent branding and domains

Deleting a Status Page

Permanently remove a status page from your account.

Irreversible Action: Deleting a status page cannot be undone. All settings, theme, and custom domain configurations will be lost.

Deletion Process

Navigate to Status Page

Go to the status page you want to delete

Open Settings

Click Settings tab

Scroll to Danger Zone

Find the “Delete Status Page” section at the bottom

Click Delete

Click the red Delete Status Page button

Confirmation Dialog

A confirmation dialog appears:

Are you sure you want to delete "Your Status Page Name"?

This action cannot be undone. The status page and its 
custom domain will be permanently removed.

Type the page name to confirm: ___________

[Cancel] [Delete Status Page]

Type Page Name

Enter the exact status page name to confirm

Case-sensitive
Must match exactly
Prevents accidental deletions

Confirm Deletion

Click Delete Status Page to permanently remove

What Gets Deleted

Removed:

✅ Status page configuration
✅ Theme settings (colors, logo, fonts)
✅ Display settings
✅ Custom domain association
✅ Monitored items list
✅ Page visibility settings

Preserved:

✅ Your actual monitors (continue running)
✅ Monitor data and history
✅ Alert configurations
✅ Other status pages (if multiple)

Deleting a status page does not delete your monitors. They continue monitoring and alerting as configured.

Status Page URLs

Default URL format:

https://status.watchmantower.com/{your-slug}

With custom domain:

https://status.yourcompany.com

Accessing Your Status Page

From Dashboard
Direct URL
QR Code

External Link Icon:Click the external link icon (↗) next to any status page in your list to open it in a new tab.Location:

Status Pages list view
Status page header
Settings page

Embedding in Your Website

Embed your status page directly in your website using an iframe. Basic embed:

<iframe 
  src="https://status.watchmantower.com/your-slug" 
  width="100%" 
  height="600" 
  frameborder="0"
  title="Service Status">
</iframe>

Responsive embed:

<div style="position: relative; padding-bottom: 56.25%; height: 0; overflow: hidden;">
  <iframe 
    src="https://status.watchmantower.com/your-slug" 
    style="position: absolute; top: 0; left: 0; width: 100%; height: 100%;"
    frameborder="0"
    title="Service Status">
  </iframe>
</div>

With custom domain:

<iframe 
  src="https://status.yourcompany.com" 
  width="100%" 
  height="600" 
  frameborder="0">
</iframe>

Embed considerations:

Public Pages Only

Only public status pages can be embedded in iframes. Private pages will show authentication prompt.

CORS and Security

Watchman Tower allows iframe embedding from any domain. No special configuration needed.

Responsive Height

Status page height changes based on content. Consider using:

Fixed height with scrolling
JavaScript to adjust height dynamically
Responsive container with aspect ratio

Theme Inheritance

Embedded status page uses your configured theme. Ensure colors work with parent site design.

Pagination & Filtering

Status Page List

Your status pages are displayed in a paginated table. Pagination options:

10 items per page (default)
25 items per page
50 items per page

Navigation:

Previous/Next buttons
Direct page number input
Total count displayed

Sorting:

Default: Most recently created first
Click column headers to sort (coming soon)

Finding Pages Quickly

No built-in search currently, but you can:

Browser Search
Naming Convention
Multiple Workspaces

Cmd/Ctrl + F:Use browser’s find feature to search:

Page names
Slugs
Custom domains

Works across current page only.

API Access

Access your status page data programmatically via REST API.

API Endpoints

Get status page info:

GET /api/status-page/{slug}

Get monitored items:

GET /api/status-page/{slug}/items

Get incident history:

GET /api/status-page/{slug}/incidents

Authentication

Public Pages
Private Pages

No authentication required:Public status pages can be accessed without any credentials:

curl https://api.watchmantower.com/public/v1/status-page/your-slug

Returns full status page data in JSON.

Example Response

{
  "name": "Acme Corp Status",
  "slug": "acme",
  "description": "Real-time status for all our services",
  "visibility": "public",
  "custom_domain": "status.acme.com",
  "items": [
    {
      "id": 123,
      "label": "Website",
      "type": "website",
      "status": "operational",
      "uptime": 99.95,
      "response_time": 145,
      "last_check": "2025-11-30T12:34:56Z"
    },
    {
      "id": 124,
      "label": "API",
      "type": "website",
      "status": "degraded",
      "uptime": 98.50,
      "response_time": 523,
      "last_check": "2025-11-30T12:35:12Z"
    }
  ],
  "incidents": [
    {
      "id": 456,
      "title": "API Timeout Issues",
      "status": "resolved",
      "started_at": "2025-11-30T10:30:00Z",
      "resolved_at": "2025-11-30T11:15:00Z",
      "duration_minutes": 45,
      "updates": [
        {
          "timestamp": "2025-11-30T10:30:00Z",
          "message": "Investigating increased response times"
        },
        {
          "timestamp": "2025-11-30T11:15:00Z",
          "message": "Issue resolved, all services operational"
        }
      ]
    }
  ]
}

Use Cases

Custom Dashboards

Build your own status dashboard pulling data from multiple sources

Mobile Apps

Display service status within your mobile application

Slack/Discord Bots

Create bots that post status updates to team channels

Third-Party Integration

Integrate with monitoring tools, ticketing systems, or CRMs

Best Practices

General Guidelines

Keep Slugs Short and Memorable

Good slugs:

status
api-status
services

Avoid:

my-company-service-status-page-2024
prod-api-monitoring-v2

Short slugs are easier to share and remember.

Use Descriptive Item Labels

Labels should be clear to non-technical visitors:✅ Good:

Payment Processing
User Dashboard
Email Delivery

❌ Avoid:

prod-stripe-integration
fe-dashboard-v2
smtp-relay-pool

Group Related Services

Set Appropriate Refresh Intervals

Guidelines:

Critical services: 30s - 1m
Standard services: 1m - 5m
Stable services: 5m - 10m

Balance freshness with server load.

Test Custom Domain Before Announcing

Pre-launch checklist:Only share URL after testing.

Monitor Your Status Page's Uptime

Meta-monitoring:Create a monitor for your status page itself:

Monitor: https://status.yourcompany.com
Alert if status page is down
Ensure transparency infrastructure is reliable

Consider hosting on different infrastructure than your main services.

Communication Best Practices

Be Proactive

Post incident updates before users report issues

Update Frequently

During incidents, update every 15-30 minutes even if “still investigating”

Use Clear Language

Avoid jargon, write for non-technical audience

Set Expectations

Communicate ETAs and next update times

Write Post-Mortems

After major incidents, explain what happened and prevention steps

Link Prominently

Add status page link to app footer, error pages, and support docs

Troubleshooting

Can't create more status pages

Issue: “Limit reached” error when creating new page.Cause: Plan limits:

Free: 1 status page
Solo: 2 status pages
Team: 5 status pages
Stack: Unlimited

Solution: Upgrade plan or delete unused status pages.

Embedded iframe not loading

Possible causes:

Status page is private (requires auth)
Parent site blocks iframes (CSP policy)
URL is incorrect
HTTPS/HTTP mixed content

Solutions:

Use public status page for embedding
Check parent site security policies
Verify iframe src URL is correct
Use HTTPS for both parent and iframe

API returns 401 Unauthorized

For private status pages:Ensure password header is correct:

-H "X-Status-Page-Password: your-password"

Password is case-sensitive and must match exactly.

Multiple pages show same data

Issue: Status pages share same items unexpectedly.Explanation: This shouldn’t happen - each status page has independent item list.Solutions:

Verify you’re viewing different status pages (check URL slug)
Clear browser cache
Contact support if issue persists

Next Steps

Custom Domain Setup

Professional branding with your own domain

General Settings

Configure basic information and visibility

Theme Customization

Brand your status page with colors and logo

Need Help?

Contact support for assistance

Getting Started

Monitoring

Alerts

WordPress Agent

Troubleshooting

​Managing Multiple Status Pages

​Use Cases

Product Separation

Audience Separation

Regional Separation

Environment Separation

​Creating Multiple Pages

​Example Setup

​Deleting a Status Page

​Deletion Process

​What Gets Deleted

​Direct Links & Sharing

​Status Page URLs

​Accessing Your Status Page

​Embedding in Your Website

​Pagination & Filtering

​Status Page List

​Finding Pages Quickly

​API Access

​API Endpoints

​Authentication

​Example Response

​Use Cases

Custom Dashboards

Mobile Apps

Slack/Discord Bots

Third-Party Integration

​Best Practices

​General Guidelines

​Communication Best Practices

Be Proactive

Update Frequently

Use Clear Language

Set Expectations

Write Post-Mortems

Link Prominently

​Troubleshooting

​Next Steps

Custom Domain Setup

General Settings

Theme Customization

Need Help?

Managing Multiple Status Pages

Use Cases

Creating Multiple Pages

Example Setup

Deleting a Status Page

Deletion Process

What Gets Deleted

Direct Links & Sharing

Status Page URLs

Accessing Your Status Page

Embedding in Your Website

Pagination & Filtering

Status Page List

Finding Pages Quickly

API Access

API Endpoints

Authentication

Example Response

Use Cases

Best Practices

General Guidelines

Communication Best Practices

Troubleshooting

Next Steps